1) I don’t have a logo.
If you need one, we can design one for you. If your project doesn’t need a logo, we can still create a really Schmick design for you.

2) If I have my own artwork, how do I supply it?
Email your art to us. Following are our supported software formats:

• Adobe Illustrator (Embed all images / Convert text to outlines)
• Adobe Photoshop (PSD layer files are recommended)
• Adobe PDF (High Resolution / Embed Fonts)
• Quark Xpress (Collect Job for Output, all fonts/images are required)
• Adobe Indesign
• Macromedia Freehand
• Corel Draw (Exported as .ai format)
• Publisher or Word files are not accepted

3) Can I see a proof?
Yes you can. We send proofs as PDF’s by email. Production can not commence until the proof approval has been received by Schmick Cards. Machine proofs are available on request.

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4) I don’t have my own card printer, can you name and number my cards?
Yes, we can name, number, validate, encode and/or barcode your cards. And remember, we have several high speed printer and encoder units to clear your backlog without the head ache and for less than you think.

5) Do quoted prices include Goods & Services Tax?
Yes, always for cards delivered in Australia and No for cards exported overseas.

6) What is the difference between High and Low Coercivity Magnetic Tapes?
The difference between HiCo and LoCo is in the amount of magnetic force required to lay down data on the magnetic tape during the encoding process. The higher the Coercivity of the tape e.g. 2700 Oersted or 4000 Oersted, the greater the magnetic force required to encode the stripe. HiCo tape is typically used in high security applications and where there is heavy swipe reader usage. The higher the Coercivity, the more permanent the information that is stored on the magnetic tape.

7) What are your terms of payment?
A deposit of 50% is required on order with the balance payable on proof approval.

8) What are my payment options?
Credit Cards – MasterCard or Visa
Direct Deposit
Cheque

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